Book A Call

Our Pricing

TSC Consulting Co - IT Service Packages

TSC Consulting Co offers a range of IT service packages tailored to meet the diverse needs of businesses. Here’s a comprehensive overview of their offerings:

Package Comparison

1

Hybrid IT Support Package

  • Base Retainer: $150/month (2 users minimum)
  • Additional User: $150/user/month
  • Additional Services: $125/hour
  • After Hours Rates: $175/hr
2

Included Services

  • 24/7 remote monitoring and management
  • Automated patch management and updates
  • Basic cybersecurity measures
  • Remote helpdesk support (8am-5pm, Mon-Fri)
  • Data backup and recovery services
  • Up to 2 hours of remote support per month
3

Enhanced IT Support Package

  • Price: $200/month per user (2 user minimum)
  • Additional Services: $125/hour
  • After Hours Rates: $175/hr
4

Included Services

  • All features of the Hybrid IT Support Package, plus:
  • Extended remote helpdesk support (8am-5pm, Mon-Fri)
  • Up to 4 hours of remote support per month
  • Quarterly IT strategy review sessions
  • Enhanced cybersecurity measures (including EDR)
  • Basic cloud services management
  • Monthly performance reports
  • Semi-annual cybersecurity training for staff
5

Premium Package: All-Inclusive IT Support

  • Base Retainer: $600/month (2 user minimum)
  • 20+ Users Discount: 10% off
  • After Hours Rates: $160/hr
6

Includes all Hybrid Package features, plus:

  • Unlimited IT support and remote helpdesk
  • Advanced cybersecurity measures
  • Comprehensive cloud services management
  • Strategic IT consulting
  • Basic compliance support

Add-ons

1

Contract Terms

  • All contracts come with a 60-day trial period before committing to a long contract
  • Duration: 30 days to 2 years
  • 5% discount for 1-year contracts
  • 8% discount for 2-year contracts
  • Additional fees apply for out-of-radius support in SL County Area (door-to-door trip charge)
2

Small Business Pay-As-You-Go IT Support Package

This flexible package allows small businesses to access professional IT support on an as-needed basis, without long-term commitments or monthly fees.

Pricing Structure:

  • Hourly Rate: $150 per hour for standard support during business hours
  • After-Hours Rate: $175 per hour for support outside business hours
  • Minimum Billing: 30-minute increments
  •  
3

Services Included

  • Remote and on-site technical support
  • Network troubleshooting and maintenance
  • Computer repairs and upgrades
  • Software installation and configuration
  • Basic cybersecurity services
  • Data backup and recovery assistance
4

Key Features

  • No Monthly Fees: Only pay for the services you use
  • Flexible Support: Access help when you need it, without ongoing commitments
  • Experienced Technicians: Skilled IT professionals available to address your issues
  • Quick Response Times: Same-day or next-business-day response for most issues
  • Scalable Services: Easily add more support as your business grows
5

Additional Options

  • Prepaid Hours: Purchase a block of support hours at a discounted rate
  • Priority Support: Faster response times for an additional fee
  • Vendor Management: Liaison with your technology vendors for an extra charge
6

How It Works

    1. Contact our support team via phone, email, or online portal when you need assistance.
    2. We'll diagnose the issue and provide an estimate of the time required to resolve it.
    3. Upon your approval, our technicians will begin working on the problem.
    4. You'll only be billed for the actual time spent resolving your issue.

    This pay-as-you-go model offers small businesses the flexibility to access professional IT support without the overhead of a full-time IT staff or the commitment of a monthly contract. It's ideal for businesses with occasional IT needs or those looking to supplement their existing IT resources.

Partner with TSC Consulting Co for Comprehensive Computer Support

At TSC Consulting Co, we strive to empower small businesses with reliable and efficient computer support. With a strong emphasis on documentation, cybersecurity, and network management, we provide the necessary tools and expertise to optimize your IT infrastructure. Trust our team to deliver top-notch services that align with your unique business needs.

Book A Call

Get Your Free downloadable pdf checklist for small business

Just enter your details below and get your copy instantly 

Mailing Address:

PO BOX 1282
Sandy, UT 84091

Navigation

Get in touch

Book A Call
385-500-9995
Click to email
Instagram Youtube

Who We Are

Founded in 2015, TSC Consulting Co was established with the mission of providing exceptional computer support to small businesses.

© TSC Consulting Company 2024. All rights reserved