IT Service Plans
Flexible, transparent pricing with no minimums, simple one-year term, and no early termination fees.
All plans require just 30 days written notice to terminate agreement.
Business hours: Monday-Friday, 8am – 5pm MST. 24/7 monitoring available with all plans
LIMITED TIME OFFER
FREE Network Security Audit for new clients who sign up before June 30th, 2025.
A $2000 Value
Basic
$75/device/month
Perfect For
Small businesses that need their computers kept secure and working smoothly, with expert help available when needed.
- 24/7 Health Monitoring of Your Computers and Internet
- Automatic Security Updates
- Essential Protection Against Threats
- Anti-virus Protection
- Tech Help Available at $150/hour
Recommended
Standard
$199/device/month
Perfect For
Growing businesses that rely on their technology and need reliable support for their team
Everything in Basic, plus:
- Unlimited Help Desk Support
- Data Backup & Recovery
- Quarterly Technology Planning
- Cloud Service Management
- Password Manager (Included)
- Website & Email (Included)
Advanced
$349/device/month
Perfect For
Businesses where technology downtime directly impacts your bottom line.
Everything in Standard, plus:
- Priority Response Times
- Enhanced Security Protection
- Backup Equipment On-Hand
- Premium Security Features
- Staff Security Training Twice Yearly
- Full Cloud Services Support
- Payment Processing Security (Included)
- Technology Strategic Solutions Customized to Your Business
- Advanced System Monitoring
- Custom Performance Tracking
Mix and Match Service Levels
We understand that not every computer in your business has the same needs. That’s why we offer the flexibility to assign different service levels to different computers.
For example, you can place executive computers on the Advanced plan, assign Standard coverage to most staff workstations, and put rarely-used computers on the Basic plan.
This customized approach ensures you’re only paying for the level of support each device actually needs.
See The Savings: Bundle vs. Individual Services
Our plans provide significant savings compared to purchasing services individually. Here’s what you’d pay with our all-inclusive plans versus buying services separately:
* Basic plan comparison assumes basic services only. Tech support charged separately at $150/hr as needed.
Example: A business with 10 computers on the Standard plan would save at least $15,120 per year compared to purchasing these services individually!
Getting Started Process
Choose the plan that works best for your business
Complete the necessary forms for onboarding
Our team will onboard you onto our platform
We will asset and audit your current network
We will assess any network design changes that should occur
We will put together a plan overview of what you have and what improvements can be made
A big part of our process is understanding your specific objectives and needs to ensure our services align with your business goals.
What Counts as a Device?
Covered Devices (Billed)
- Desktop Computers
- Laptops
- Servers
- Routers
Non-Billed Devices
- Network Switches
- Printers
- Smart Devices
- Scanners
Why Choose Our Services?
- Transparent pricing with no hidden fees
- Flexible plans that scale with your business
- Simple one-year term with 30 days notice for termination
- 24/7 monitoring with all service levels
- Experienced team of IT professionals
Additional Services
Mobile Device Help
$75 per support request
After-Hours Support
Purchase blocks of 10 hours at $225/hour ($150 × 1.5 = $2,250 total)
Use these hours when you need help outside of regular business hours.
Payment Processing Security Package
For computers that handle customer payments. Already included in Advanced plan.
Questions You Might Have
What if I need to add computers during the year?
You can add computers anytime! We’ll only charge you for the days they’re covered in that first month, and then include them in your regular monthly bill after that.
How quickly will you help when I have a problem?
We handle requests in the order they come in, but Advanced plan customers get moved to the front of the line. Problems affecting your internet or servers are always handled before individual computer issues because they affect more people.
Is there a limit to how much help I can request?
No limits as long as requests are reasonable! We’re here to fix technical problems with your hardware and core software. We don’t provide training on how to use specific programs or do your daily work. Custom software support is available for an additional fee. Anyone can submit a request, but we can only service computers that are on one of our plans.
What happens if I'm switching from another IT company?
We’ll do a free security check and charge a one-time setup fee equal to one month of service. This helps us make sure your transition is smooth and secure.
All base plan prices are per device. Additional services available upon request.
Contact us today for a custom quote tailored to your business needs.
